Privacy policy

1. General Information

Webstart (hereinafter referred to as “the Company”, “we”, “us”) is committed to protecting the personal data of its clients, partners, and website visitors in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and other applicable privacy laws.

This policy explains what data we collect, how we process it, store it, and safeguard it.

2. Categories of Collected Data

We may collect the following types of data:

Full name
Email address
Phone number
IP address, browser and device information
Company details (name, TIN, industry)
Behavioral data (via cookies and analytics)

We do not process any sensitive personal data (e.g., health, biometrics, religion).

3. Purposes of Data Processing

We process your data strictly for the following purposes:

Contract performance or service delivery
Responding to inquiries and requests
Creating user accounts and managing client access
Improving service quality and UX
Marketing communications (only with consent)
Website analytics (in anonymized form)

4. Legal Basis for Processing (Article 6 of the GDPR)

We rely on the following legal grounds for processing:

User consent
Contractual necessity
Legitimate interest (e.g., security, support)
Legal obligations (e.g., invoicing compliance)

5. Data Retention

Data is retained only for as long as necessary to fulfill its purposes.
Once retention is no longer required, data is either deleted or anonymized.
All data is stored securely on protected servers.

6. Data Subject Rights (Articles 12–23 GDPR)

You have the right to:

Access your personal data
Correct or delete your data
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us at: info@webstart.am

7. Cookies and Analytics

We use cookies and tracking tools (such as Google Analytics, Facebook Pixel) only with your consent.

You can change your cookie preferences at any time via the cookie banner or your browser settings.

8. Third-Party Data Sharing

We never sell your data. Data may be shared only with:

Payment processors (e.g., Stripe, PayPal)
Hosting and infrastructure providers
Government authorities — only if legally required

All third parties are GDPR-compliant and bound by Data Processing Agreements (DPA).

9. Data Security Measures

Role-based access control to sensitive information
Data transmission via SSL/HTTPS encryption
Use of firewalls, antivirus software, 2FA
Regular data backups and vulnerability scans

10. Data Breach Protocol (Articles 33–34 GDPR)

In the event of a personal data breach:

We will notify the relevant supervisory authority within 72 hours
If necessary, affected users will also be informed without undue delay
A full report will be prepared with corrective actions

11. Contact Information

For any security or data privacy inquiries, please contact:

👤 Data Protection Officer (DPO): Webstart

📧 Email: info@webstart.am

🌐 Website: https://webstart.am

12. Policy Updates

This policy may be updated periodically to reflect changes in legislation or service structure. The latest version will always be available on our website.

📅 Last updated: July 19, 2025